The skills to negotiate confidently with a focus on mutually-beneficial agreements.

  • Internal negotiations
  • External negotiations
  • Multi-Party negotiations
  • Cross-Cultural negotiations

Successful negotiation in today’s complex world requires a much more flexible approach than in the past. Circumstances change quickly, more stakeholders are involved, more factors require consideration, relationships are more complex and unexpected alternatives can appear very quickly. Many negotiations fail; many more result in agreements which quickly turn bad. This program draws on the latest available research to teach an approach to negotiation that is most likely to lead to a successful outcome.

A good negotiator today needs to be a master of both strategy and tactics. The specific skills required are more demanding than ever before.


  • Preparation priorities
  • Listening skills
  • Bargaining strategies
  • Negotiating as a team
  • Dealing with difficult opponents
  • The skills of influence and persuasion
  • Closing the deal

The course is conducted in an interactive environment where participants receive skills training as well as the opportunity to apply those skills in real-life scenarios.

“The seminar you presented exceeded our expectations with your understanding of the concept, the rapport you created with the participants and the professionalism of your presentation. Our staff reported that they felt motivated by the seminar and look forward to implementing the strategies discussed.”
– HR Manager
Foster’s Group

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